Privacy Policy

At Gloworld DMC Singapore (“Gloworld DMC,” “we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you engage with us through our website, services, and communications.

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1. Information We Collect

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We collect personal information in the following ways:

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• Directly from You: When you fill out forms, contact us via email or phone, or use our services, we collect personal data such as:

  • Name

  • Email address

  • Contact number

  • Payment details

  • Travel preferences and requirements

  • Any other information necessary to fulfill your travel-related requests

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• Automatically: When you visit our website, we may collect information through cookies and other tracking technologies, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and the time spent on the website

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2. How We Use Your Information

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We use your personal data for the following purposes:

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• To process and fulfill travel bookings and related services

• To communicate with you regarding your reservations or inquiries

• To improve our website and services through analytics and feedback

• To send promotional offers, updates, or newsletters (if you have opted-in)

• To comply with legal obligations and respond to legal requests

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3. Sharing of Information

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We do not sell or rent your personal data. However, we may share your information in the following circumstances:

• With service providers (hotels, transport providers, and other travel-related services) to fulfill your booking

• With third-party vendors for payment processing or marketing purposes

• When required by law or in response to valid legal requests

• In connection with business transfers (such as mergers or acquisitions)

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4. Data Security

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We take reasonable precautions to safeguard your personal information. These measures include:

• Encrypting sensitive data during transmission

• Storing personal data securely and limiting access to authorized personnel

• Regularly reviewing and updating our data protection practices

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5. Retention of Information

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We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

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6. Your Rights

You have the following rights regarding your personal data:

• Access to the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Opt-out of marketing communications

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To exercise these rights, please contact us at sara@gloworld.travel

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7. Cookies and Tracking Technologies

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Our website uses cookies to enhance your experience. Cookies are small files placed on your device to collect information on how you interact with our site. You can choose to disable cookies in your browser settings, but this may affect your experience on our website.

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8. Changes to This Policy

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We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

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9. Contact Us

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If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

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Gloworld DMC Singapore
502, Serangoon North Avenue 4,
Singapore 550502
Email: sara@gloworld.travel

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By using our services or visiting our website, you agree to the terms of this Privacy Policy. Thank you for trusting Gloworld DMC Singapore with your personal information.

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